Política de envío

Order Processing

All orders are processed within 5–14 business days, excluding weekends and holidays. Because many of our products are made in small quantities or finished by hand, processing times may vary by item.

You will receive an order confirmation email after your purchase and a separate notification with tracking information once your order has shipped.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the destination, package size, and selected shipping service.

International Shipping

We offer international shipping to select countries. If your country is not available at checkout, please contact us at info@objectfromnothing.com.

International orders may be subject to customs duties, import taxes, or other fees charged by the destination country. These fees are the responsibility of the recipient and are not included in the order or shipping total.

Tracking Your Order

Once your order has shipped, you will receive an email containing a tracking number. Please allow up to 48 hours for the tracking information to update.

If your tracking information has not updated or your order has not arrived within 10 days of receiving your shipping confirmation, please contact us at info@objectfromnothing.com with your name and order number, and we will look into it with the shipping carrier.

Packages Marked as Delivered

If your tracking shows that your package was delivered but you cannot locate it, please check around the delivery location, with other members of your household, nearby neighbors, and your building’s mailroom or property management. Packages may occasionally be scanned as delivered shortly before they arrive.

If the package still cannot be found, please contact us promptly at info@objectfromnothing.com. We will review the tracking information and assist with submitting an inquiry to the shipping carrier when appropriate.

Object from Nothing is not responsible for packages that are lost or stolen after confirmed delivery to the address provided at checkout. However, we review these situations individually and will make reasonable efforts to help locate the package. Replacements and refunds are not guaranteed.

Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for delays or missing packages caused by an incorrect or incomplete address provided at checkout.

Signature Confirmation

Signature confirmation may be added to certain higher-value or one-of-one orders at our discretion. If you would like to request signature confirmation for your order, please contact us before it ships. Additional shipping charges may apply.